Welcome to our Help Center.
Our Help Center is designed to give you a place to get the information you need to be effective at using our site.
You can find information by browsing the sections and categories on the left hand dropdown menu (top if you have a very small screen)
We appreciate any feedback regarding the design of the help center, or new bits of information to add, including tutorials; You can open a ticket with us at any time.
Getting Started: Basics
Getting Started: For Renters
Getting Started: For Rig Owners
Getting Started: Tutorials
FAQ: User Account
We strongly encourage you to enable the 2FA account security feature by going to your account settings page. Once there, follow the instructions to enable 2FA.
You can use Google Authenticator app located on Apple IOS Store or Google Play Store, or other third party 2FA applications like Authy, just scan the code on the screen and enter one of the generated 2FA codes and your current account PIN code to enable.
Making changes to senitive account settings like Payout Address, password, email introduce a 24 hour security hold on withdrawals. Enabling 2FA will introduce a final 24 hour security hold on withdrawals, this helps ensure that You are the one enabling security on your account, once it is complete there are no further holds once 2FA is enabled.
We also encourage you to keep an eye on your Account history page, where you can see the changes made to the account, including login history.